This Privacy Policy is maintained by ClubView Ltd ("ClubView", "we", "us") and explains how we collect, use, and protect personal data in connection with the ClubView website and benchmarking platform. It applies to visitors to clubviewltd.com, clubviewltd.co.uk, and users of the ClubView platform.
1. Who we are
ClubView Ltd is the data controller for personal data processed through this website. You can reach us at info@clubviewltd.com.
2. Information we collect
- Contact details you provide via the contact form: name, organisation, email, phone, and the contents of your message.
- Platform account data for ClubView users: name, email, organisation, and authentication identifiers.
- Technical data such as IP address, browser type, and pages viewed, collected automatically when you visit the site.
3. How we use your information
- To respond to enquiries submitted through the contact form.
- To provide and improve the ClubView platform to authorised users.
- To meet legal, regulatory and contractual obligations.
- To secure our website and prevent abuse.
4. Legal bases (UK & EU GDPR)
We process personal data on the basis of your consent (e.g. submitting the contact form), our legitimate interests (e.g. running our website securely), the performance of a contract (e.g. delivering the ClubView platform to clients), and compliance with legal obligations.
5. Sharing your information
We do not sell personal data. We share it only with service providers who help us operate the website and platform (such as hosting, email delivery, and analytics providers) under appropriate contracts, and where required by law.
6. Data retention
We keep personal data only for as long as needed for the purposes set out above, after which it is deleted or anonymised. Specific retention periods are available on request.
7. Your rights
Under UK and EU data protection law you may have the right to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. To exercise these rights contact info@clubviewltd.com. You may also complain to the UK Information Commissioner's Office (ico.org.uk).
8. Cookies
See our Cookie Policy for details on cookies and similar technologies used on this site.
9. Changes
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.